Administrative job roles

The heart of our homes and communities

Behind every warm welcome, every smooth-running service, and every brilliant care team, you will find someone keeping everything organised, ticking over and thriving – and that someone could be you.

Our administrative teams are the heart of our care homes, retirement living schemes and community groups.

You are the first friendly face people see. The calm voice at the end of the phone. The person who keeps the details in order, so everyone else can focus on what matters most.

From managing records and organising meetings to supporting compliance and helping with day-to-day running, no two days are the same. And everything you do helps older people live later life well.

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Supporting managers, care teams and wider colleagues to deliver an exceptional service

Welcoming residents, families, visitors and volunteers with warmth and professionalism

Handling data, correspondence, reports and compliance tasks with care and attention

Acting as a vital link between our services and the communities around us.

What we are looking for

You do not need to have worked in care before – but you will need to bring:

Great organisational skills and attention to detail
A friendly, professional manner when working with residents, families and colleagues
Confidence using IT systems, managing data and juggling different tasks
A team spirit and a heart for making a difference.

If that sounds like you, we will give you all the training and support you need to thrive.

Why join MHA?

At MHA, administration is not a back-office job. It is a front-line role in making older people’s lives better.

A competitive salary and strong package of employee benefits
A warm, supportive workplace where you are valued for what you do
Career development opportunities if you want to grow your skills and confidence
The chance to be part of a charity where purpose runs through everything.

If you are looking for an admin job where every day brings connection, pride and purpose, you will find it here.