Accounts Receivable Assistant based at Epworth House, Derby

Are you detail driven, process focused, and ready to make a real impact in a supportive finance team? MHA is looking for an Accounts Receivable Assistant to join us on a two-year fixed term contract, supporting the day-to-day operations while we undergo an exciting period of finance transformation.

This role has been created to provide essential support to the Accounts Receivable Team, allowing senior colleagues to focus on our new system implementation. Whilst this role isn’t directly involved in the project, it is a key part of ensuring operational stability and continuity through change.

You will work closely with the immediate team and wider business to manage our resident ledgers and billing process. In this varied role you will act as a key point of contact for residents and internal staff providing excellent customer service, alongside handling complex queries with empathy and in line with our MHA Values.

You will be joining a supportive, collaborative environment where contributions will help maintain operational excellence during a period of change.

What you will be doing

• Issuing quarterly statements to residents and leaseholder
• Responding to and resolving complex queries
• Assist with cash allocation and payment reconciliation.
• Direct Debit Administration
• Raise invoice and credit notes where appropriate
• Action refunds, in line with policy
• Assist with preparation and distribution of annual fee review letters.
• Carry out the end-to-end administration of the resident journey i.e. setting up a new tenancy agreement

For more information about the role please review the attached job description

What are we looking for?

• Strong attention to detail and excellent administrative skills
• Good communication skills both written and verbal.
• Microsoft proficiency, particularly excel, outlook and word
• Excellent customer service skills
• Experience of liaising with multiple stakeholders such as residents, families and internal colleagues
• Collaborative approach and a positive attitude towards continuous improvement
• Self-motivated with the ability to work independently and collaboratively as part of a team.

Ready to Apply?

If you are looking to grow your finance career in a positive and inclusive environment, we would love to hear from you

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.