Care Assistant (Days) based at Cromwell House, Norwich

About the role

As a Care Assistant, you will provide personal and social care to residents in a way that respects their dignity and promotes well-being and independence. You will help maintain an atmosphere and practice of care that reflects MHA’s values of mutual respect and concern for the individual.

What you will do

• Act as a keyworker for a group of residents and support admissions
• Participate in developing and reviewing individual care plans, including those for residents with dementia
• Provide personal and social care in line with care plans, enhancing residents’ physical, emotional, and spiritual wellbeing
• Uphold safeguarding responsibilities, infection control, and health & safety practices.

About you

You will bring:

• Respect and sensitivity for older people
• A willingness to be trained and developed (Level 1 or 2 in social care is encouraged)
• Good communication and listening skills
• The ability to work both independently and as part of a team.
• A caring nature with patience and empathy
• Previous care experience is desirable, though not essential
• Work flexibly across a rota, including weekends.

Why join MHA?

You will be joining an organisation with strong values, a highly supportive culture, and a commitment to the safety and wellbeing of employees. You will work alongside motivated colleagues in an environment of teamwork and trust, while also having fun.

At MHA, we believe this is more than just a job. It is a career to be proud of, where every day you can make a positive difference.

Rewards and benefits

In addition to a highly competitive salary, you will enjoy:

• Pension scheme
• Free DBS checks and uniform
• Confidential counselling, chaplaincy support, and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app
• A full induction, ongoing training, recognised qualifications, and clear career progression
• Long service awards to celebrate your contribution
• Critical Illness Insurance and life assurance for contracted hours colleagues.

About the home

Cromwell House is a modern, purpose built care home offering personalised residential and respite care for up to 38 residents. Nestled in a quiet residential area near Norwich city centre, the home provides easy access to shops, cafés, and local attractions, while offering a peaceful environment with beautiful, landscaped gardens.

Each comfortable, ensuite room can be personalised with residents own furniture, creating a true home from home feel. Our dedicated team provides 24 hour person centred care, focusing on each residents unique needs and preferences, so they can enjoy maximum independence with the reassurance that support is always available.

Every resident has an individualised care plan and a key worker who ensures their well being is prioritised each day. Whether for a short term stay or long term care, Cromwell House is a welcoming, supportive community where residents thrive.

For more information about the home, please click here

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.