Activities Co-ordinator based at Cromwell House, Norwich

About the role

As an Activities Co-ordinator, you will play a vital role in enhancing the wellbeing and quality of life for our residents. You will plan, organise, and deliver a varied and stimulating programme of activities that meet residents’ social, physical, and emotional needs.

Working in collaboration with colleagues, families, volunteers, and local community groups, you will help residents stay engaged, independent, and fulfilled — ensuring each day brings opportunities for enjoyment, companionship, and purpose.

What you will do

• Design, plan, and deliver a programme of individual and group activities based on residents assessed social needs.
• Promote residents’ social, physical, and spiritual wellbeing through creative, engaging, and inclusive activities.
• Support residents in accessing a range of IT options (e.g. video calls, social media, online resources) to stay connected with family and friends.
• Liaise with key workers, relatives, volunteers, and community organisations to coordinate participation and events.
• Keep accurate records of activities, attendance, and outcomes to support residents’ care plans.
• Help to review and adapt activities programmes regularly to meet changing needs and preferences.
• Support colleagues and contribute to the induction of new staff where appropriate.
• Ensure the safe use and maintenance of all activity resources and equipment, and work within budget.
• Follow safeguarding, infection control, and health & safety policies at all times.
• Attend training and development sessions as required, which may involve travel to other MHA locations.

About you

You will bring enthusiasm, creativity, and compassion to your role.

You will have:

• A genuine passion for improving the lives of older people through meaningful engagement.
• The ability to design and deliver group and individual activities that motivate and inspire participation.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• Excellent communication and listening skills.
• The confidence to use IT tools and support residents in doing so.
• The ability to work flexibly, as part of a team and independently.
• A positive attitude towards training, personal development, and continuous learning.

Why join MHA?

You will be joining an organisation with strong values, a highly supportive culture, and a commitment to the safety and wellbeing of employees. You will work alongside motivated colleagues in an environment of teamwork and trust, while also having fun.

At MHA, we believe this is more than just a job. It is a career to be proud of, where every day you can make a positive difference.

Rewards and benefits

In addition to a highly competitive salary, you will enjoy:

• A strong pension scheme, life assurance, and support with professional fees in relevant roles.
• Free DBS checks and uniforms for care and support colleagues.
• Confidential counselling, chaplaincy support, and access to our hardship fund.
• Flexible options to buy or sell annual leave, plus family-friendly policies.
• Discounts through the Blue Light Card, Health Service Discounts, and the Vivup app.
• A full induction, ongoing training, recognised qualifications, and clear career progression.
• Long service awards to celebrate your contribution.

About the home

Cromwell House care home in Norwich

Cromwell House is a modern, purpose built care home offering personalised residential and respite care for up to 38 residents. Nestled in a quiet residential area near Norwich city centre, the home provides easy access to shops, cafés, and local attractions, while offering a peaceful environment with beautiful, landscaped gardens.

Each comfortable, ensuite room can be personalised with residents own furniture, creating a true home from home feel. Our dedicated team provides 24 hour person centred care, focusing on each residents unique needs and preferences, so they can enjoy maximum independence with the reassurance that support is always available.

Every resident has an individualised care plan and a key worker who ensures their well being is prioritised each day. Whether for a short term stay or long term care, Cromwell House is a welcoming, supportive community where residents thrive.

For more information about the home, please click here

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.