Care and Support Worker based at Hatherlow House, Southport

About the role

We are looking for caring, compassionate and reliable Care and Support Workers to join our team at MHA. This is a rewarding role where you will support older people to live independently, safely and with dignity, while making a genuine difference to their everyday lives.

As a Care and Support Worker, you will provide person-centred care and support tailored to each individual’s needs. You will help create a warm, respectful and supportive environment, guided by MHA’s values and commitment to helping people live later life well.

What you will do

• Provide care and support to meet residents’ personal, social, emotional, spiritual and practical needs, in line with individual care and support plans.
• Act as a key worker for a group of service users, supporting their wellbeing and settling into the scheme.
• Assist with personal care, hygiene, mobility and the safe use of aids and equipment, following care plans and risk assessments.
• Promote residents’ dignity, privacy, choice and independence at all times.
• Support residents with day-to-day tasks such as housekeeping, laundry, shopping and managing their home environment where agreed.
• Encourage and support participation in social activities and outings to promote wellbeing and reduce isolation.
• Respond appropriately to calls for assistance and emergency situations, following scheme procedures.
• Maintain accurate written and verbal records in line with confidentiality and organisational policies.
• Work as part of a team, attending meetings, training, supervisions and appraisals as required.

About you

We are looking for someone who is kind, patient and committed, with a genuine interest in supporting older people.

You will bring:

• A caring and respectful approach, with sensitivity to the needs of older people.
• The ability to work well as part of a team and communicate clearly with residents, colleagues and professionals.
• Good listening skills and the ability to follow instructions and care plans.
• Willingness to undertake training, including working towards a QCF Level 2 in Health & Social Care (if not already achieved).
• Previous care experience is desirable but not essential, as full training and support will be provided.

Why join MHA?

You will be joining an organisation with strong values, a supportive culture and a commitment to the wellbeing of both residents and colleagues. At MHA, we believe this is more than just a job – it’s a career where you can feel proud of the difference you make every day.

Rewards and benefits

In addition to a competitive hourly rate, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training, recognised qualifications and clear career progression
• Long service awards to celebrate your contribution

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.