Laundry Assistant (Relief/Bank) based at Elmside, Hitchin

Location: Elmside, Hitchin
Hours: Relief/Bank hours per week
Salary: £12.61 per hour

For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch – we are happy to review individual circumstances.

About the role

We are looking for a reliable and caring Laundry Assistant to join our team at MHA. This is an important role, helping to ensure residents’ clothing, bedding and linen are cleaned to a high standard, while always respecting dignity, privacy and personal choice.

As a Laundry Assistant, you will play a key part in maintaining a safe, hygienic and comfortable environment for residents, supporting their wellbeing and helping them feel at home.

What you will do

• Operate laundry equipment safely and in line with training and manufacturer guidance.
• Sort, wash, dry and iron residents’ clothing, bedding and linen, following care labels and instructions.
• Safely manage infected laundry and prevent cross-contamination in line with infection control procedures.
• Distribute clean laundry to residents’ rooms and linen cupboards, reporting unidentified items as needed.
• Carry out basic mending and identify items requiring dry cleaning.
• Maintain cleanliness and tidiness within the laundry area and ensure equipment is clean and well maintained.
• Follow COSHH, manual handling, health & safety and infection prevention requirements at all times.
• Respect residents’ privacy, dignity and choice.
• Attend training, supervision, appraisals and staff meetings as required.

About you

We are looking for someone who is dependable, organised and takes pride in their work.

You will bring:

• Previous experience of laundry work (desirable).
• Good communication and listening skills.
• The ability to follow instructions and prioritise tasks effectively.
• A positive, flexible approach to work.
• Sensitivity to the needs of older people and a commitment to quality service.
• Willingness to undertake training and development.
• A QCF Level 2 or 3 in Health & Social Care is desirable but not essential, as training will be provided.

Why join MHA?

You will be joining an organisation with strong values and a supportive culture, where every role contributes to helping people live later life well. At MHA, Laundry Assistants play a vital part in residents’ comfort, dignity and daily wellbeing.

Rewards and benefits

In addition to a competitive hourly rate, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)
• A strong pension scheme and life assurance
• Free DBS checks and uniforms
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training and development opportunities
• Long service awards to celebrate your contribution

About the Service

Elmside care home in Hitchin

Elmside is a warm and community-focused home where colleagues work together to deliver meaningful, person-centred care. The team atmosphere is friendly and encouraging, helping new colleagues feel supported from their very first day.

With a strong focus on dignity, independence and high-quality support, colleagues play an essential role in creating a calm, uplifting environment for residents. The home reflects MHA’s charitable values, promoting kindness, teamwork and a shared commitment to improving later life.

Elmside is an ideal workplace for job seekers who want to build a purposeful career in a supportive home where colleagues feel valued, trusted and inspired to grow.

For more information about the home, please click here

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.