(FIXED TERM) Care Team Leader based at Callin Court, Chester

For this role, we are currently considering candidates who live within approximately 15 miles of the Scheme. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch – we are happy to review individual circumstances.

About the role

We are looking for a confident, compassionate and experienced Care Team Leader to join our team at MHA. This is a key leadership role where you will support the Registered Care Manager in delivering high-quality, person-centred care and ensuring the safe and effective running of the service.

As a Care Team Leader, you will manage and supervise care, wellbeing and administrative staff, helping them reach their full potential through positive leadership, guidance and example. You will also take full responsibility for the service during the absence of the Care Manager and provide direct care when required.

What you will do

• Lead, supervise and support care, wellbeing and administrative staff to deliver safe, effective and high-quality care.
• Provide engaging leadership in line with MHA policies, procedures and statutory requirements.
• Assist residents with personal care and provide health supervision and direct care when required.
• Ensure residents’ rights to dignity, privacy and choice are respected at all times.
• Support the Care Manager in fulfilling the duties of the Responsible Person, including record keeping and medicines management.
• Ensure care and support plans, risk assessments and reviews are in place and regularly updated.
• Oversee safe management of medicines, observations and competency assessments.
• Support the development and delivery of education, leisure and social activities that enhance residents’ quality of life.
• Undertake staff 1:1s, supervisions and appraisals, identifying training and development needs.
• Support recruitment, selection and induction of staff to promote continuity of care and reduce agency use.
• Work collaboratively with families, carers, health professionals and external agencies.
• Promote compliance with Health & Safety, Fire Safety and Infection Control policies.
• Participate in assessments for potential service users and contribute to care package planning.
• Support effective communication and monitor staff attendance, performance and retention.

About you

We are looking for someone who is organised, resilient and passionate about supporting older people and leading teams.

You will bring:

• Experience working in a care-related setting.
• People management experience, including leading shifts or deputising for a manager.
• Medication administration experience.
• A good level of literacy and confidence using IT systems, including Microsoft products.
• Strong leadership, communication and organisational skills.
• Knowledge of dementia care and supporting older people with increased physical and emotional frailty.
• The ability to prioritise tasks, manage time effectively and work flexibly.
• Availability to work a 7-day rota, cover on-call and emergency situations, and travel occasionally for training.
• A commitment to MHA’s values and promoting dignity, independence and wellbeing.

Desirable:

• Level 3 Diploma in Adult Care (or equivalent).
• Awareness of financial plans and budget management.

Why join MHA?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. You will work alongside motivated colleagues in an environment of teamwork and trust, while also having fun.

At MHA, we believe this is more than just a job. It is a career to be proud of, where every day you can make a positive difference.

Rewards and benefits

In addition to a highly competitive salary, you will enjoy:

• 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time).
• A strong pension scheme, life assurance and support with professional fees in relevant roles
• Free DBS checks and uniforms for care and support colleagues
• Confidential counselling, chaplaincy support and access to our hardship fund
• Flexible options to buy or sell annual leave, plus family-friendly policies
• Discounts through the Blue Light Card, Health Service Discounts and the Vivup app
• A full induction, ongoing training, recognised qualifications and clear career progression
• Long service awards to celebrate your contribution

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.