Housing Manager based at The Maples & Edina (Midlands)

Housing Manager based at The Maples & Edina (Midlands)Hours: Permanent - Full Time - 37 hours per week - Managing and working across the 2 schemesSalary:£38,226.00 per annum

Are you passionate about supporting people to live well and independently? Do you bring warmth, compassion and a genuine commitment to creating safe, welcoming communities? Are you looking to join an organisation like MHA that truly values and supports its staff? If so, we would love to hear from you.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

 In addition to a highly competitive salary, we offer a lot more: 

• 30 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the Role

You will be responsible for the effective management, development and continuous improvement of housing services including meal provision, ensuring high standards of performance are achieved and maintained. You will be committed to supporting residents to sustain their tenancies and live independently, promoting a positive and inclusive community environment.

You will lead on improving all aspects of service delivery across the 2 housing schemes, working in line with MHA’s policies, relevant housing legislation and regulatory requirements to meet key performance targets relating to customer satisfaction, service quality and financial management.

You will provide strong leadership to your team, supporting their development and maximising their potential. You will foster an engaged and motivated workforce, proactively addressing performance and promoting a culture of accountability and continuous improvement.

You will ensure that residents’ housing-related needs are regularly assessed and reviewed, enabling them to maintain their independence, access appropriate support, and feel safe and secure in their homes. You will also promote opportunities for residents to engage with their community, build positive relationships and participate in activities that enhance wellbeing and quality of life.

You will oversee the maintenance, safety and presentation of communal areas, recognising these spaces as an extension of residents’ homes. You will ensure they are clean, well-maintained and welcoming, supporting residents to feel pride in their environment and encouraging shared use that enhances community living.

For more information about the role please review the attached job description.

About you

• Demonstrable experience within a housing or supported housing environment, with a strong understanding of tenancy management, resident engagement and service delivery
• Proven experience of managing and leading a team of 10+ staff, with the ability to motivate, develop and support high performance
• Experience of managing budgets and financial plans, ensuring effective use of resources
• Strong understanding of confidentiality and the ability to comply with all relevant legislation and regulatory requirements relating to residents and staff
• Excellent communication and supervisory skills, with the ability to lead, motivate and engage a team
• Ability to build and maintain positive relationships with residents, their families and external agencies
• Confident IT user with experience in word processing, spreadsheets, databases and email

 If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

 Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHAs Talent Acquisition Team.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.