Quality and Service Improvement Manager

Quality & Service Improvement Manager 

Full Time - 37 hours per week.

Salary - £63,115 at entry and then rises to £67,025 post probation.

Car allowance of £7,000.

The role covers homes:

Brookfield Oxford, OX4 7UY 
Chapel Fields Frodsham, WA6 7BB 
Coed Craig Colwyn Bay, LL28 4AD 
Mayfields Ellesmere Port, CH66 1TP 
Morel Court Penarth, CF64 5BN 
The Homestead Carterton, OX18 1NA 
Ty-Gwyn Penarth, CF64 2EZ 

The role will involve travel and staying away from home.

We are looking for an enthusiastic and committed Quality and Service Improvement Manager to join the Team at MHA.

Applicants must be passionate about making a positive difference to the lives of older people both in leading by example and coaching key colleagues to improve quality and drive continuous improvement. We are looking for someone who has a health or social care professional qualification, who has worked as a manager in health or social care and who has previously monitored quality standards in a care setting.

This role is a key leadership role responsible for supporting Area Managers in ensuring the delivery of high quality relationship-centred care, addressing operational challenges across MHA services, ensuring compliance with regulatory standards together with driving quality and operational excellence. 

It is important to note that this role also provides temporary leadership in a home when necessary due to management vacancies or to support performance improvements.

Although mainly based within the described geographical locations and supporting a named Area Manager, the successful applicant may be required to work in other geographical locations on a short term basis to support business need.

If you want to join a progressive, forward thinking team then this opportunity is for you!

For more information about the role please review the attached Job Description.

Please note that interviews may take place prior to the advert closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application.

Equality, diversity and inclusion

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.