(Fixed Term) Support Services Administrator (Hybrid Working) based in Derby
Job Reference
REQ029389
Date posted
20 October 2026
Closing date
3 November 2026
Location
Derby, DE1 2EQ

Support Services Administrator (Hybrid Working) based in Derby
Salary - £26,312 per annum - 37 hours per week
Hybrid working 2/3 days per week in Derby
Fixed Term - 12 months - To meet business needs and increased workload
The role of Support Services Administrator is an exciting, varied and busy role – You will be the main point of contact for our Property Team, and will receive calls and emails to provide support on a variety of Estates-related queries such as repairs, servicing and purchase orders for all of the homes and schemes in your area. You will also be responsible for ensuring all of the compliance paperwork for your homes and schemes is in order.
The office is based in Derby, and the team works flexibly under a hybrid model both in the office and at home. For the first 4 weeks of the role, you will be 100% office-based to aid with training.
Who we’re looking for:
We are looking for someone who has experience in property or customer services. Confident in effectively resolving queries over the telephone and by email. Someone organised, methodical, with great attention to detail and computer literate.
- Values-driven culture - we're super proud of our culture. Click here to learn more.
- Access to Blue Light Card - The UK's no.1 discount service for emergency services, NHS, social care sector & armed forces.
- 28 Days Holiday - including bank holidays (pro-rata FTE is 37 hrs per week).
- Care and Support for You - Our in-house Chaplaincy service is widely recognised within MHA and beyond and is available to all staff members who may benefit from pastoral care and support.
- Buy and Sell Annual Leave – buy or sell up to a week’s holiday per annum (depending on your annual entitlement).
- MHA Cares for You – Our bespoke scheme offering a wide range of deals and discounts in leading retailers and online stores.
- Highly supportive leadership team.
- Occupational Sick-Pay
- Life assurance for contracted-hours colleagues.
For more information please see the Job Description.
Please note: that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.
MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.
Equality, diversity and inclusion
MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme.
More about our EDI commitmentsPlease note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA’s Talent Acquisition Team.
Not right for you?